Privacy Policy
Thank you for entrusting Classic Grand Touring with your contact and personal information. Holding onto your information is a serious responsibility and we want you to know that we are handling it properly and lawfully. This privacy statement explains when and why we collect personal information about individuals, how this information is used, the conditions under which it may be disclosed to others and how it is kept secure. We are committed to fully comply with the requirements of the General Data Protection Regulation brought into effect on the 25th May 2018.
General
Classic Grand Touring Ltd is committed to protecting the privacy of our website visitors, our clients and our customers who purchase our products. This privacy policy seeks to help you understand how we collect and process information about you when you visit our website, click on our mailing links and send enquiry forms to us as well as detailing how we use such information. For the purposes of EU data protection laws, Classic Grand Touring Ltd is the data controller (i.e. the company responsible for, and which controls the processing of your personal information).
This Privacy Policy applies when you visit this website. Please note that this Privacy Policy applies only to this website, and not to any other website that may be linked to it. We do not control the privacy policies or practices of others. We encourage you to ask questions and read the privacy policies of other websites before you disclose any personal information to them.
If you have any questions or comments about this document, you can email us at info@classicgt.co.uk or write to us at Privacy Matters, Classic Grand Touring Ltd, Lake View House, Wilton Drive, Warwick, CV34 6RG
The information we may collect from you
Classic Grand Touring Ltd and its staff collect information about you when you send an enquiry form from our website or make bookings and enquiries over the phone regarding the products we offer such as tours, events and holidays. We also collect data when you book one of our products and or send us feedback forms. The information we collect from you will always be in relation to providing the best service we can and we will never ask for more data than we require to complete your booking or answer your enquiry effectively.
The type of data we hold may be:
Your full name, your full address, your email address, your phone and mobile phone numbers, your vehicle make & model, your vehicle registration number, your date of birth, your dietary or specific requirements, your passport details, your credit card details, your bank account details or other payment details, your details of your relationship to other parties, your medical details and your previous tour history details.
Website
Please note that if you use our enquiry form on this website and click submit, a copy of this enquiry is sent to us and stored in our website database indefinitely. Please contact us if you would prefer your enquiry to not be stored in our database.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your information transmitted to our website and any transmission is at your own risk. Once we have received your personal information, we put in place reasonable and appropriate controls to ensure that your data remains secure against accidental or unlawful destruction, loss, alteration or unauthorised access.
Like many other websites, our website uses cookies (including Google Analytics cookies) to obtain an overall view of visitor habits and visitor volumes to our Website. Cookies are small pieces of information sent to your device and stored on its hard drive to allow our website to recognise you when you visit. Although Google Analytics logs the information coming from the website on our behalf, we control how the data may or may not be used. It is possible to switch off cookies by setting your browser preferences.
How we use, share and protect your personal information?
The personal information you provide is used to effectively deliver the products we offer as best we can. We may share your personal information with suppliers such as hotels, restaurants, event organisers and travel companies such as ferries, trains or flights. In any case, the information we provide to these suppliers is only the information required to complete a booking.
We may also pass your information onto credit checking companies and to public authorities such as customs and immigration where required.
Marketing
Classic Grand Touring Ltd would like to keep you up to dates with our email newsletters and annual brochure. Our email marketing newsletters are created with Mail Chimp and your email addresses are stored there as well. Mail Chimp is how we create our newsletters and how we manage our database of email addresses.
Before the 25th May 2018, we sent out several emails asking you to opt-in to receive our newsletters and brochure. Please note that if you have made an enquiry about our products, or book to travel with us we may from time to time send you updates on our products or let you know about promotional offers relating to our related products.
You have the right to opt out of our marketing communications at any time by contacting info@classicgt.co.uk or using the unsubscribe button at the bottom of our emails.
Classic Grand Touring Ltd will never sell or share your personal information for marketing purposes.
Your rights
Individuals in the EU have certain data rights. These rights include:
- The right to require access to and the rectification or erasure of their personal information
- The right to obtain restriction of processing or to object to the processing of their personal information
- The right to data portability
Privacy Policy Changes
We may revise or supplement this policy from time to time. If we make any substantial changes in the way we use or share your personal information, we will notify you by posting a prominent announcement on our website or via our email marketing prior to the change becoming effective.